Privacy Policy

Last updated: May 2025

Who we are

Ark Education Centre (trading as Ark Exam Centre) is an independent exam centre located at Unit 2, 388 High Road, Ilford, Essex IG1 1TL. We are the data controller for the personal data we collect.

What data we collect

We collect personal data when you register to sit an exam with us. This may include:

  • Name, date of birth, and contact details
  • Exam subject choices and awarding body entries
  • Evidence relating to access arrangements (e.g. educational psychologist reports)
  • Photographic identification
  • Payment information (processed securely, not stored by us)

How we use your data

We use your personal data to:

  • Process your exam entry with the relevant awarding body
  • Communicate with you about your examinations
  • Administer access arrangements
  • Comply with JCQ regulatory requirements
  • Respond to enquiries

Sharing your data

We share necessary data with awarding bodies (AQA, Pearson Edexcel, OCR, CAIE, ACCA) solely for the purpose of exam entry and administration. We do not sell your data or share it with third parties for marketing purposes.

Retention

We retain exam-related data for as long as required by JCQ and awarding body regulations, typically 6 years after the last exam series.

Your rights

You have the right to access, correct or delete your personal data. To exercise your rights, contact us at info@arkexamcentre.co.uk.

Cookies

Our website uses essential cookies to improve your experience. No tracking cookies are set without your consent.

Contact

For any data protection queries, contact us at info@arkexamcentre.co.uk or call 020 3441 7272.